Shipping Policy

Decor Ornament operates as an online-only store offering premium nationwide delivery across Pakistan. We ensure that every piece of custom wall art is securely packaged and tracked until it safely reaches your doorstep.

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Order Processing Time

• Standard Orders: All orders are processed within 2 - 4 business days

• Custom LED Backlit Frames are made on order, so processing time may vary slightly depending on design requirements

• Delays: Customers will be instantly notified via WhatsApp or Email in the rare event of production delays.

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Delivery Time

• Estimated delivery time: 3 - 7 business days

• Delivery time may vary based on location, courier service, or unforeseen circumstances

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Shipping Charges

• Free Nationwide Delivery: Enjoy 100% free delivery across Pakistan on all orders, with no hidden charges or weight fees at checkout.

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Courier Service

We partner with reliable domestic courier networks (such as Trax, Leopards, and TCS) to ensure fragile, illuminated frames are handled with extreme care during transit.

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Delivery Responsibility

Please ensure your shipping address, city, and active mobile/WhatsApp contact details are completely accurate at checkout. Decor Ornament is not responsible for shipment delays resulting from incorrect contact details or courier-side operational issues beyond our direct control.